Shareholders can change their own residential address in Orchestra. Here's how.
If a shareholder has asked you to update their residential address, and they only have a holding in your company, then you can edit the shareholder via your Shareholders page by clicking on the 'Actions' icon (3 vertical dots) and selecting 'Edit entity'.
Please note that the NZ Companies Office does not support PO Boxes as a residential address for shareholders. They require a physical residential address.
I can't change the address on my shareholder
If your shareholder has holdings in other companies then the address field will be greyed out. The shareholder can login to Orchestra to change their own address for all of their holdings, or you can contact the Orchestra team for assistance.